Billing and refunds

Last updated: June 2026

Subscriptions

Fraym is sold as monthly subscriptions: Starter at $29 per month, Growth at $79 per month, and Studio at $179 per month. A Command plan is available from $349 per month by application, and a one-time founding lifetime deal is offered separately. New self-serve plans start with a 14 day trial and no card is required to begin.

Payments and invoices

Payments are processed by Paddle, which acts as the merchant of record for Fraym. Paddle handles the checkout, charges, receipts, invoices, and any applicable taxes. The charge on your statement may appear under Paddle. By completing a purchase you also agree to Paddle’s buyer terms, which are available from Paddle.

Cancellation

You can cancel at any time from your billing page. When you cancel, your plan remains active until the end of the period you have already paid for, and no further charges are made after that. We do not charge a cancellation fee.

Refunds

If something is not right, please contact us at support@fraym.dev. We review refund requests individually and assess them according to applicable law, Paddle’s buyer terms, and the circumstances of the purchase. Where a refund is due under those terms, Paddle processes it back to your original payment method.

Failed or overdue payments

If a renewal payment fails, we may retry it and let you know. If a payment stays overdue, paid features may be paused until billing is back in good standing. Your data is not deleted because of a failed payment.

Questions

For anything about billing or refunds, email support@fraym.dev. You can also review the terms of service and pricing.